Set up and connect Nest camera

Start here if you have a new Google Nest camera, or if y'all removed your photographic camera from the app and want to add together information technology back.

To fix, the app takes you through the steps. You need the app to connect your camera to Wi-Fi and get recorded video, so yous should ever use the app to guide you through setup and installation.

Here'due south a brief overview of the steps to get started, along with some important tips to troubleshoot.

Of import: Connect your camera to the app before y'all install or mount it. You lot need to scan the code on your photographic camera to connect information technology to the app.

ane. Download the app you demand

Depending on which camera model you have, utilise either the Google Habitation app or Nest app to prepare it up. Download the one you demand from the Apple tree App Store or the Google Play Store.

Use the Google Home app to fix the following Nest cameras:

  • Nest Cam (wired)
  • Nest Cam with Floodlight
  • Nest Cam (battery)

Utilise the Nest app to ready the post-obit Nest cameras:

  • Nest Cam IQ Indoor
  • Nest Cam IQ Outdoor
  • Nest Cam Indoor
  • Nest Cam Outdoor
  • Nest Dropcam (all models)

2. Add together your camera to the app with the QR lawmaking

Choose the instructions that match the app you use to set up your camera.

Abode app

Nest app

If you're new to Nest

  1. If you haven't already done so, download the Nest app from the Apple App Store or Google Play.
  2. Open up the app and create an account.
  3. On the app home screen, tap Add.
  4. Scan the QR code on the back of your camera. You can also tap Continue without scanning and type the numbers at the peak of the QR lawmaking.
  5. The app walks yous through setup and installation.

If you already have an account

  1. Open the Nest appNest app icon.
    • Note: If you have more than than one home in your account, make sure that you starting time selected the Nest home where you want to install your camera. Tap MenuArrow pointing down in the top left of the habitation screen to change homes.
  2. In the top correct corner of the app home screen, tap SettingsNest settings icon.
  3. Select Add product plus.
  4. Browse the QR code on the back of your camera. You can also tap Continue without scanning and type the numbers at the pinnacle of the QR lawmaking.
  5. The app walks you through setup and installation.

Add your camera to the Home app after setup

Later on setup in the Nest app, yous can add your Nest camera to your dwelling house in the Home app. This lets yous control your camera and other compatible connected devices (like a smart seedling or Google speaker) in the same place.

Set up smart devices in the Google Home app

Note: If y'all already signed into the Nest app with a Google Business relationship, your Nest camera and some other products in your Nest home should also announced in your home in the Habitation app.

3. Get more aid with setup and installation

Troubleshoot problems during setup

During setup, the app lets you connect your camera to Wi-Fi, personalize settings, check the video quality, and more.

If you have any issues, here are some quick tips.

Assistance messages and codes

If a help message with the code appears in the app, become detailed troubleshooting help from our interactive troubleshooting tool for Nest cameras and doorbells.

Annotation: The interactive troubleshooting tool is simply recommended if you utilize the Nest app to set up your camera.

Connection issues

If you can't detect your Wi-Fi network, or if your camera has trouble connecting to the Wi-Fi, here are a few things you can practice to try and fix the issue:

  1. Expect a few minutes, then endeavor to connect your photographic camera again.
  2. Move your photographic camera closer to your Wi-Fi router to improve the signal.
  3. Reduce wireless interference.
  4. Endeavour to restart your router.
  5. If y'all have a hidden Wi-Fi network, you lot need to type in the network name (SSID) manually.

For more than tips, go to our Troubleshoot adding Nest camera to the app article.

Ability issues

Signs that your camera doesn't get enough power include the following:

  • Your camera won't plough on.
  • You get a message or status in the app that tells you there isn't plenty power.
  • Things like the Wi-Fi connectedness and the video quality can also be reduced when there isn't plenty power.

Hither are some things you can practise to try to fix the upshot:

  • If your camera uses a cable to stay powered, check that the cable and power outlet work properly. Use some other compatible cablevision or power outlet with your camera to bank check if it works.
  • If your camera is battery powered, recharge it when the bombardment is depression. You should also make sure information technology's seated correctly on its stand when you lot remount it.

Video quality issues

If your camera has video delays or lag, it's ordinarily a sign that the Wi-Fi connectedness is weak. It could too be a sign that your camera doesn't have enough ability. Endeavor the following to try to fix the issue:

  • Move your camera closer to your Wi-Fi router to meliorate the signal.
  • Reduce wireless interference.
  • If your camera uses a cable to stay powered, check that the cablevision and power outlet are working properly. Utilise another uniform cable or power outlet with your photographic camera to bank check if information technology works.
  • If your camera is battery powered, recharge it when the battery is low. Yous should also brand sure it's seated correctly on its stand up when you remount information technology.

If your camera's video is distorted, here are a few things you tin can endeavour to set the issue:

  • Dust off the photographic camera lens.
  • Angle the camera so that it'south not direct facing the sun'due south beams.
  • Put your photographic camera somewhere shady and protected from extreme atmospheric condition conditions. While outdoor cameras are built to work outside of your home, extreme hot or common cold temperatures tin bear upon things like the video quality.

For more tips, get our Troubleshoot Nest camera video distortion article.

Go more installation aid

The app gives you bones installation instructions to mount or install your Nest camera. But if you need more than tips for your camera, select your photographic camera below for detailed instructions.

Nest Cam with Floodlight

 Nest Cam (wired) Nest Cam (battery)
Cam IQ image camera indoor with stand drop cam pro angled image
Nest Cam IQ Indoor Nest Cam Indoor Dropcam (all models)
Cam IQ outdoor image Nest cam side view
Nest Cam IQ Outdoor Nest Cam Outdoor

4. Learn how to use your camera

To assistance y'all get started with your camera, nosotros selected the nigh important articles you should read in our Get started using your Nest photographic camera commodity.

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